How natural does Gizmoo AI actually sound?

Extremely natural. Gizmoo uses advanced voice AI with natural pauses, filler words, and emotional understanding. Most callers do not realize they are speaking with AI.

Can Gizmoo handle complex requests?

Yes. Gizmoo understands context, remembers details within a conversation, handles multi-step requests (book, reschedule, take a message, answer a question), and knows exactly when to transfer to a human for complex situations.

What happens if Gizmoo cannot help a caller?

Gizmoo seamlessly transfers to your team when it hits something it cannot handle, or takes a detailed message with full context and caller sentiment. Nothing ever falls through the cracks.

How long does setup take?

Most businesses are live within 15 minutes. Forward your existing number or spin up a new AI-powered line, customize your greeting, booking rules, and business info — and you are ready to answer calls.

Which calendars does Gizmoo integrate with?

Google Calendar, Outlook, Calendly, Acuity Scheduling, Cal.com, and 100+ more through our integration marketplace. Your calendar stays perfectly synced, time-zone aware, and never double-booked.

Can Gizmoo make outbound calls?

Absolutely. Appointment reminders, follow-up calls, confirmation calls, and re-engagement campaigns. Set the rules and the schedule, and Gizmoo dials — politely, consistently, and at scale.

Is my data and caller information secure?

Yes. Gizmoo is SOC 2 Type II compliant, uses end-to-end encryption, and follows strict data handling protocols. Healthcare customers can sign a HIPAA BAA. Your business data and caller PII are always protected.

What industries use Gizmoo?

Medical and dental practices, law firms, real estate, salons and spas, home services (HVAC, plumbing, electrical), restaurants, and any business that receives phone calls.

Can I customize what Gizmoo says?

Completely. Customize greetings, responses, booking rules, after-hours behavior, business information, and even the personality of the AI to match your brand voice exactly.

What happens if I go over my call limit?

We will never cut a caller off mid-conversation. You will get a notification as you approach your limit with a one-click upgrade option, so service stays uninterrupted.

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Privacy Policy

Last updated: April 2025

Overview

Gizmoo AI (“we”, “us”, “our”) is committed to protecting the privacy and personal information of our users, their customers, and callers. This Privacy Policy explains how we collect, use, store, and protect information when you use our AI voice receptionist service.

We comply with the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth) and applicable state and territory legislation.

Information We Collect

We may collect and process the following types of information:

Call recordings and transcripts — audio recordings and AI-generated transcriptions of phone calls handled by our service.
Caller information — caller name, phone number, and any details provided during the call.
Booking details — appointment dates, times, service types, and customer preferences captured during scheduling.
Device and browser metadata — IP address, browser type, operating system, and referral URLs when you visit our website.
Account information — business name, contact email, phone number, and payment details provided during registration.

How We Use Your Information

To provide and operate our AI voice receptionist service
To answer calls, book appointments, and send confirmations on your behalf
To generate call transcripts and performance reports
To improve call quality, accuracy, and our AI models
To communicate with you about your account, billing, and service updates
To comply with legal obligations and resolve disputes

Third-Party Service Providers

We use trusted third-party providers to deliver our service. These may include:

AI processing provider — for voice recognition and natural language understanding
SMS delivery provider — for sending appointment confirmations and reminders
Database provider — for securely storing call data and booking information
Payment processor — for handling subscription billing
Calendar integration provider — for syncing appointments with your calendar

All third-party providers are contractually required to handle your data in accordance with applicable privacy laws and our data protection standards.

Data Retention

Call recordings and transcripts — retained for 90 days from the date of the call, then permanently deleted.
Booking and appointment data — retained for 2 years to support ongoing customer relationship management.
Account information — retained for the duration of your subscription plus 12 months after cancellation.

Your Rights under the Australian Privacy Act 1988

Under the Privacy Act 1988, you have the right to:

Access the personal information we hold about you
Request correction of inaccurate or outdated information
Request deletion of your personal information (subject to legal obligations)
Opt out of receiving marketing communications
Lodge a complaint with us or the Office of the Australian Information Commissioner (OAIC)

To exercise any of these rights, contact us at [email protected].

Cookies Policy

Our website uses essential cookies to ensure proper functionality. We do not use third-party tracking cookies or advertising cookies. Essential cookies include:

Session cookies — to maintain your browsing session
Preference cookies — to remember your settings (e.g., pricing toggle)

You can control cookies through your browser settings. Disabling essential cookies may affect website functionality.

Contact Us

If you have any questions about this Privacy Policy or wish to make a complaint, please contact us:

[email protected]